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Ordering information

Most orders are shipped the same day or the next working day. Our yarn dyeing kits are packed to order and may take an extra day to prepare. Dispatch times are in additon to shipping times.
If your order is shipping to a terratory outside of the European customs union it may be eligable for import duty and other taxes. Unfortunately, import charges are beyond our control. Please check with your local customs service for further information.
We accept secure payments using PayPal (no account required). More about placing an order. We never store or process credit card details ourselves. For information about how we manage data please see our Privacy policy.
We want you to be completely happy with your order. If for any reason you're unhappy with your items you can return them in new condition for a refund. See our Returns Policy for full details and exclusions.