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Ordering information

Small orders (1-3 skeins) ship daily, larger parcels ship 2-3 times a week depending on demand. Yarn dyeing kits are packed to order and take extra time to prepare. Dispatch times are in additon to shipping estimates.

Postal services are still under strain due to the pandemic and unfortunately delays are expected to all desinations. Delivery times do vary during busy periods and the estimates provided are not guaranteed. Tracked shipping is available as an upgrade at checkout – please use this option if your order is urgent.

Your order may be eligible for import duty and other local taxes. Unfortunately, import charges are applied by the destination country and are beyond our control. Please check with your local customs service for information.

We accept secure payments using PayPal (no account required). More about placing an order. We never store or process credit card details ourselves. For information about how we manage data please see our Privacy policy.
We want you to be completely happy with your order. If for any reason you're unhappy with your items you can return them in new condition for a refund. See our Returns Policy for full details and exclusions.

Ordering information

Small orders (1-3 skeins) ship daily, larger parcels ship 2-3 times a week depending on demand. Yarn dyeing kits are packed to order and take extra time to prepare. Dispatch times are in additon to shipping estimates.

Postal services are still under strain due to the pandemic and unfortunately delays are expected to all desinations. Delivery times do vary during busy periods and the estimates provided are not guaranteed. Tracked shipping is available as an upgrade at checkout – please use this option if your order is urgent.

Your order may be eligible for import duty and other local taxes. Unfortunately, import charges are applied by the destination country and are beyond our control. Please check with your local customs service for information.

We accept secure payments using PayPal (no account required). More about placing an order. We never store or process credit card details ourselves. For information about how we manage data please see our Privacy policy.
We want you to be completely happy with your order. If for any reason you're unhappy with your items you can return them in new condition for a refund. See our Returns Policy for full details and exclusions.

Delivery times are estimates based on information provided by carrier based on your region. Delivery speed can vary during busy periods.

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