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Ordering information

At present, we are posting small parcels (1-3 skeins) daily but larger parcels once or twice a week due to the pandemic. More about our procedures and changes to our service

Postal services are under enormous strain right now and delays are expected to all desinations.

Our yarn dyeing kits are packed to order and may take an extra day to prepare. Dispatch times are in additon to shipping estimates.

Delivery times do vary during busy periods and the estimates provided by Royal Mail are not guaranteed. Tracked shipping is available as an upgrade at checkout, please use this option if your order is urgent.

If your order is shipping to a terratory outside of the European customs union it may be eligible for import duty and other taxes. Unfortunately, import charges are beyond our control. Please check with your local customs service for further information.

We accept secure payments using PayPal (no account required). More about placing an order. We never store or process credit card details ourselves. For information about how we manage data please see our Privacy policy.
We want you to be completely happy with your order. If for any reason you're unhappy with your items you can return them in new condition for a refund. See our Returns Policy for full details and exclusions.

* Estimate provided by carrier based on your region. Delivery times can vary during busy periods.

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