We aim to minimise our impact on the planet. We are committed to being as transparent as possible about our supply chain to help you make informed decisions about what you buy.
Where possible, we source packing materials that have been made in the UK (to reduce the transport footprint) from recycled materials, and materials that are easy for customers to recycle locally. We are working towards eliminating single-use virgin plastic from our business entirely.
Packing and mailing materials
| Item | Origin | Disposal |
|---|---|---|
| Paper mailing bags | British made, FSC certified | Recycle at kerbside |
| Grey plastic mailing bags* | British made from recycled materials | Recycle at kerbside |
| Tissue paper | British made from recycled materials | Recycle at kerbside |
| Printed yarn bands & fibre labels | Printed in the UK on recycled paper | Recycle at kerbside |
| Kraft hang tags | Made from recycled materials, hand-printed by us | Recycle at kerbside |
| Cellophane bags | British made from wood pulp, food grade | Compostable, biodegradable |
| Striped paper counter bags | British made from FSC certified paper | Recycle at kerbside, compostable, biodegradable to European standard EN 13432 |
| Cardboard mailing cartons | British made. We use boxes from several sources, all are either 100% recycled or part recycled and from FSC certified materials. | Recycle at kerbside |
| Business cards | Printed in the UK on recycled paper | Recycle at kerbside |
| Packing slips | Recycled paper | Recycle at kerbside |
| Packing paper | British made from recycled materials | Recycle at kerbside |
| Air cushions | Reused/reclaimed | Reuse or recycle at kerbside |
| Parcel tape | 100% recycled plastic, unknown origin | Landfill |
| Narrow sticky tape | 100% recycled plastic, unknown origin | Landfill |
| Logo sticker seals | Printed in UK on FSC paper | Recycle at curbside |
* Occasionally we use recycled plastic mailers instead of paper to save weight for international shipping, or for particular parcel sizes
Yarn dyeing kits
Our dyeing kits contain a number of hard-to-find components that we have been able to source from British companies, but have not been able to verify the country of origin. Many of the kit contents are designed to be reused, but we have included information to help you dispose of them responsibly when they are no longer required.
| Item | Origin | Disposal |
|---|---|---|
| Box | British made from part recycled materials, labels printed in UK on FSC certified paper | Recycle at kerbside |
| White/kraft tissue paper | British made from recycled materials | Recycle at kerbside |
| Booklet | Printed in UK on FSC certified paper | Recycle at kerbside |
| Dropper bottles | Unknown | Reuse, or recycle at kerbside (HDPE – resin code 2) |
| Mini sieve | Unknown | Mixed plastics – reuse, or check local recycling |
| Cellophane bags | British made from wood pulp | Compostable |
| Gripseal bags | Unknown | Recycle at kerbside |
| Vials | Unknown | Recycled at kerbside (HDPE – resin code 2) |
| Stirrers | British made from FSC certified wood | Biodegradable |
| Contents slip | FSC certified paper | Recycle at kerbside |
| Steel spoon | Unknown | Reuse, or recycle at kerbside |
| Yarn hang tag | Recycled card, unbleached cotton string, origin unknown | Recycle card at kerbside, string is biodegradable. |
Yarn
We only use yarn from suppliers who source responsibly. Much of our yarn is farmed and/or spun in Britain, but where it is sourced from overseas, our suppliers support farmers to use sustainable farming practices, high animal welfare standards, and boost local communities by providing skilled work and funding education programmes. Please see individual yarn lines for details.
We have designed our yarn dyeing process to be water and energy efficient and use the minimum of chemicals. For more information, see Our hand-dyeing process.